🎉 Launch offer — first 5 stores get 50% off the Starter Plan for 3 months. No setup fee. Cancel anytime. Claim offer →

Now serving 500+ Shopify stores

Cut Your Support Costs by 60% with AI

SupportFlow AI handles your repetitive Shopify support tickets automatically — order tracking, returns, FAQs, and more. Your customers get instant answers 24/7 while your team focuses on what matters.

Interactive demo — try it in 60 seconds, no signup needed

60%
Cost Reduction
<30s
Avg Response Time
99.9%
Uptime SLA

Join 50+ ecommerce brands automating their support with SupportFlow AI

“I was drowning in 'where's my order' tickets every Monday. SupportFlow AI handles them instantly now — I actually get weekends back.”

Priya M.

Founder, Bloom Botanics (Shopify)

“Setup took 8 minutes. By day 3 the AI was resolving 70% of tickets on its own. I wish I'd done this sooner.”

Jake T.

Owner, CloudKit Gear (Shopify)

“Our CSAT went from 3.8 to 4.6 in six weeks. Customers love getting instant answers at 2am when our team is offline.”

Amara O.

CX Lead, SkinRitual Co. (Shopify)

How It Works

Up and Running in Under 10 Minutes

No coding required. No long onboarding. Just three steps to automated support.

01

Connect your Shopify store

Install the SupportFlow AI app from the Shopify App Store. Your orders, products, and policies sync automatically.

~2 minutes
02

Train the AI on your products & FAQs

Upload your FAQs, return policy, and shipping info. Our AI learns your brand voice and answers in your tone.

~3 minutes
03

Go live — AI answers tickets automatically

Turn on the AI agent and watch it resolve tickets instantly. Monitor everything from your dashboard in real time.

Instant

The Problem

Manual Support Is Killing Your Margins

Ecommerce brands waste thousands of hours answering the same questions. Here's what changes when AI takes over.

⏱

Slow response times

Customers wait hours or days for simple answers, leading to cart abandonment and negative reviews.

Instant AI responses

Every ticket gets a response in under 30 seconds, 24 hours a day, 7 days a week.

🔄

Repetitive questions drain your team

80% of tickets are the same: Where's my order? Can I return this? What's your shipping policy?

Automated ticket resolution

AI handles the repetitive tickets automatically so your team focuses on complex, high-value conversations.

💸

High staffing costs

Hiring, training, and retaining support agents is expensive — especially for 24/7 coverage across time zones.

Scale without hiring

Handle 10x more tickets without adding headcount. Our AI never calls in sick or needs onboarding.

🎯

Inconsistent answers

Different agents give different answers. Customers get confused, trust erodes, and refund rates climb.

Perfectly consistent every time

AI follows your brand voice and policies exactly. Every customer gets the same accurate, on-brand response.

Features

Everything You Need to Automate Support

Plug into your Shopify store in minutes. Our AI agents learn your policies and start resolving tickets immediately.

Order Status Automation

Customers ask "where's my order?" and get real-time tracking pulled directly from Shopify — no agent needed.

Return & Refund Handling

Automate return eligibility checks, generate labels, and process refunds based on your store policies.

FAQ Responses

Train the AI on your FAQs once and it answers accurately every time — sizing guides, policies, product details.

Shipping Questions

Delivery estimates, carrier info, international shipping policies — answered instantly from your store data.

24/7 Availability

Your AI support agents never sleep. Customers in every timezone get instant help, day or night, weekends included.

Pricing

Simple, Transparent Pricing

No hidden fees. No long-term contracts. Start small and scale as you grow.

All plans include a 14-day free trial — no credit card required
14-day free trial

Starter

Perfect for small Shopify stores

$99/mo
  • Up to 500 tickets/mo
  • 1 Shopify store
  • Email support
Start Free Trial
Most Popular
14-day free trial

Growth

For scaling ecommerce brands

$249/mo
  • Up to 2,000 tickets/mo
  • 2 stores
  • Priority support
  • Custom responses
Start Free Trial
14-day free trial

Scale

For high-volume operations

$499/mo
  • Up to 10,000 tickets/mo
  • Unlimited stores
  • Dedicated account manager
  • Advanced analytics
Start Free Trial

Live Demo

See It in Action

Experience SupportFlow AI on a simulated Shopify store. Chat with our AI agent and see exactly how it handles real customer conversations.

glowbeautyco.com/products/radiance-serum
Glow Beauty Co
ShopSkincareBodySets
★★★★★
Radiance Vitamin C Serum
$42.00
💬AI Assistant
Hi! 👋 I'm here to help. Ask me about orders, shipping, or products!
Track orderReturnsShipping
Try the Live Demo

Testimonials

Trusted by Shopify Brands

“SupportFlow AI cut our response time from 4 hours to under 30 seconds. Our CSAT score jumped 22 points in the first month. It's like hiring a team of 10 agents overnight.”

SC
Sarah Chen
Head of CX, Bloom & Petal

“We were drowning in 'where is my order' tickets. Now our AI handles 85% of them automatically. My team finally has time to focus on VIP customers and complex issues.”

MR
Marcus Rivera
Founder, UrbanThread Co.

“The ROI was immediate. We saved $4,200/month in support costs within the first 60 days. The AI even handles returns and refunds better than most of our human agents did.”

EZ
Emily Zhao
Operations Director, GlowLab Skincare

Ready to Transform Your Support?

Join 500+ Shopify stores already using SupportFlow AI to deliver faster, smarter customer support at a fraction of the cost.

Get Started Today

⚡Free 14-day trial — No credit card required. Cancel anytime.

Start Free Trial